Grab Your Lift Tickets this Winter

Buy 7+ days in advance for the most savings. Tickets are limited during popular holiday periods.
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Lift Ticket FAQs

When will lift tickets be limited during the 2021/22 season?

Vail Resorts is limiting lift ticket sales during three popular holiday periods (December 25-January 2, January 14-17 and February 18-27) to prioritize the mountain experience for our guests. Lift tickets will not be limited on any other day this season. Guests visiting during these time periods are strongly encouraged to secure their lift access in advance. 

Which resorts will have limited lift tickets during December 25-January 2, January 14-17, and February 18-27?

Vail Resorts will limit lift tickets at all of our North American resorts: Vail, Breckenridge, Beaver Creek, Keystone and Crested Butte in Colorado; Park City Mountain in Utah; Heavenly, Northstar and Kirkwood in Tahoe; Stevens Pass in Washington; Whistler Blackcomb in British Columbia; Stowe, Okemo and Mt. Snow in Vermont; Hunter Mountain in New York; Mount Sunapee, Attitash, Wildcat and Crotched in New Hampshire; Stevens Pass in Washington; Liberty, Roundtop, Whitetail, Jack Frost and Big Boulder in Pennsylvania; Alpine Valley, Boston Mills, Brandywine and Mad River in Ohio; Hidden Valley and Snow Creek in Missouri; Wilmot in Wisconsin; Afton Alps in Minnesota; Mt. Brighton in Michigan; and Paoli Peaks in Indiana.

Why are lift tickets limited during three holiday periods this season?

To prioritize the guest experience, Vail Resorts will be limiting lift ticket sales across our 34 North American resorts during three holiday periods: December 25-January 2, January 14-17 and February 18-27. While we do not anticipate every day at every resort will sell out during these three time periods, guests planning to visit during these dates are strongly encouraged to secure their lift access in advance.

How can I find out if lift tickets will be available for the day I am planning to visit?

Lift ticket availability is visible on resort websites. If lift tickets are sold out on a specific day at a specific resort during these three holiday periods, that day will show as unavailable. Specialty tickets, such as Military, Kids Under 6, or Kids Under 4, will be available for purchase at the window and exempt from these limitations.

If lift tickets are sold out online for a specific day at a specific resort, can I purchase one at the ticket window?

No, if a specific day at a specific resort sells out online, lift tickets will not be sold at resort ticket windows unless purchased with a Pass Holder benefit ticket or through ski and ride school. Availability will be updated online if there are any lit ticket cancellations.

If I am booking a lodging reservation during this time, am I guaranteed lift access?

No, guests with lodging reservations during these three holiday periods must purchase lift access and are encouraged to do so as soon as possible, either through a pass (including an Epic Day Pass) for the best value – or by purchasing a lift ticket in advance. You should not wait until you are in resort. If you already have a pass, there are no restrictions outside of any blackout dates associated with your pass.

Will there be restrictions on Pass Holder benefit tickets during these weeks?

No, Pass Holders’ benefit tickets, such as Buddy Tickets and Ski with a Friend Tickets, will not be impacted during these three time periods.

How do I redeem Buddy Tickets and Ski with a Friend Tickets if lift tickets are sold out online?

Buddy Tickets and Ski With A Friend Tickets will be available for purchase online and in-person at the window this season. However, we highly encourage individuals to purchase online. Once purchased, Buddy Tickets and Ski With A Friend Tickets must be picked up by the Pass Holder at the resort by displaying their pass. To purchase Buddy Tickets or Ski With A Friend Tickets online, a Pass Holder must sign into “My Epic Account” at Epicpass.com, click on the “passes” tab, and navigate to the “benefit tickets” section. You can select the specific day and resort for use after you click on “Buy for a Buddy” or “Buy For a Friend”.

Will there be restrictions on Ski & Ride School lift access during these weeks?

No, the ability to purchase Ski & Ride School with lift access will not be limited during these three holiday periods. Book a lesson and add a discounted lift ticket at checkout! 

What product should I purchase if I plan to ski or ride during these three holiday periods?

If you plan to visit during these three holiday periods, it is strongly recommended that you purchase your lift access in advance online. If lift tickets are sold out online, guests will not be able to buy them at ticket windows unless purchased with a Pass Holder benefit ticket or through ski and ride school. 

Are Pass Holders impacted by the limitation of lift tickets over the holidays? Will there be added blackout days?

No, passes will not be restricted beyond any blackout dates associated with a specific pass. This is a limit on lift ticket sales to prioritize Pass Holders’ mountain experience.

Are Epic Day Passes impacted by this lift ticket limitation?

No, there will be no restrictions on Epic Day Passes or any other pass product beyond any blackout dates associated with the specific pass.

As a Pass Holder, will I still be able to use the lift ticket discounts on my pass blackout days or after I have used all days on my Epic Day Pass?

Yes, Pass Holders with pass blackout dates can still use their discounts to purchase lift tickets on days that their pass is blacked out without restrictions. Pass Holders who have utilized all of their purchased Epic Day Pass days will also still be eligible to purchase additional discounted days without any limitations.

Will the Epic SchoolKids program be restricted at all during the 2021/22 season?

No, guests who enrolled in the Epic SchoolKids program for the 2021/22 season will not be restricted beyond any existing blackout dates on the pass.

Restricted Epic SchoolKids days include

  • Friday, November 26, 2021 – Saturday, November 27, 2021
  • Sunday, December 26, 2021 – Friday, December 31, 2021
  • Sunday, January 16, 2022
  • Saturday, February 19, 2022 – Sunday, February 20, 2022 

Will Vail Resorts require reservations to ski and ride in the 2021/22 season? 
We designed the reservation system to help us safely manage on-mountain capacity during the pandemic. And while we do not know exactly how COVID-19 will impact our industry moving forward, we do not plan to have a reservation system for the 2021/22 season.

Can I purchase a lift ticket for the same day I want to ski or ride?
Yes, you can purchase same-day lift tickets online or at the resort ticket window. For the biggest savings, purchase your lift tickets online, 7+ days in advance of your visit.

How do I pick up my lift ticket?
If you purchased your lift ticket 9 or more days in advance, your lift ticket will be mailed to your address. If you don’t receive your lift ticket before your ski day, simply go to the resort ticket window to pick up your ticket.

If you purchased your lift ticket less than 9 days in advance of your first ski day, go to the resort ticket window to pick-up your ticket.

My lift ticket didn’t arrive before my ski date. How do I get my lift ticket?
If you don’t receive your lift ticket before your ski day, simply go to the resort ticket window to pick-up your ticket.  

Where can I ski on my lift ticket?
Lift tickets are only valid at your specific resort.

When can I use my lift ticket?
You must use your lift ticket on the specific day you booked it for. If you wish to ski multiple days, please select and purchase lift tickets for the exact dates you wish to ski.

Is my lift ticket transferrable?
No, lift tickets are non-transferrable. Lift tickets are only available for the ticketed guest name and for the date range you purchased.

Is my lift ticket refundable?
If your plans change, your lift ticket is refundable (terms apply). Any unused days on your lift ticket are fully refundable until 5 PM MT on the last day of your ticket. For example, if you buy a ticket dated February 1st-5th, you have until 5pm MT on February 5th to request a refund for any unused days on your ticket.

Refund requests received after 5 PM MT on the last day of your ticket will not be honored, except in certain circumstances (see terms for full details)

How do I request a refund?
To request a refund, you need to do one of the following:

  • Visit the resort ticket window no later than the last day of your ticket
  • Contact customer service at (970)-754-0005 by no later than 5 PM MT on the last day of your ticket 

What if Vail Resorts closes a resort or cancels my ticket due to Covid-19 - how will refunds be handled?   
Your safety is our priority, and it is possible that we will have to cancel your ticket due to Covid-19.

In the event that we make the difficult decision to close a resort or cancel your ticket, we will strive to do so in advance of your visit, and we will issue you a full or partial refund depending on the number of lift ticket days affected. In the event of a resort closure or ticket cancellation, we will make an effort to notify you directly by email. We encourage you to also check the relevant resort website, Facebook page, or Instagram account for notifications. While we will do our best to issue your refund promptly, we cannot guarantee that your refund will be processed within a specified period of time (see terms for full details).

What if I am injured or fall sick – can I request a refund?
Unused lift tickets are fully refundable until 5 PM MT on the last day of your ticket.

To request a refund for an un-used or partially used ticket due to injury or illness, you need to do one of the following:

  • Visit the resort ticket window no later than the last day of your ticket by 5 PM MT
  • Contact customer service at (970)-754-0005 by no later than 5 PM MT on the last day of your ticket 5 PM MT  

Reminder: You should not come to the resort if you: (i) are experiencing signs and symptoms of COVID-19 not due to a known health condition, (ii) tested positive or were diagnosed with COVID-19 in the last 10 days, (iii) have been directed by public health or a medical provider to quarantine or isolate, or (iv) have been in close contact with someone who has tested positive for COVID-19 (see CDC guidelines)

I bought my lift ticket through a travel agency or wholesale partner, is my lift ticket refundable? 
If you bought your lift ticket through a travel agency, you are potentially eligible for a refund as outlined in our terms. Please reach out to your travel agency partner to learn more. 

I am a Pass Holder. Where can I purchase Ski With A Friend & Buddy benefit tickets?
Ski With A Friend or Buddy Tickets will be available for purchase online and in-person at the resort ticket window starting in the Fall. We encourage all customers to purchase tickets online in advance to expedite the ticket pickup process.

To purchase Buddy or Ski With A Friend tickets online, the Pass Holder should navigate to “My Account” at EpicPass.com and select the specific day and resort for use. The Pass Holder must be present with their pass to pick up tickets at the window.

Does the pass holder have to be present to pick up a Buddy or Ski With A Friend ticket?
Yes, the pass holder must be present and display their pass in order to pick-up a Ski with a Friend or Buddy Ticket. 

How do I purchase a specialty lift ticket?
You can purchase your specialty ticket at the window or by phone at 970-754-8245. Please have all the necessary verification ready when you call to purchase.

How do I obtain a lift ticket for a child four and under?
In order to obtain free tickets for children four and under, simply head to the resort ticket window on your desired ski date and pick up your ticket.*

*These tickets will be exempt from lift ticket availability restrictions during holiday times. Please visit the window to purchase. 

Do you offer a Military Discount on lift tickets?
Yes, we offer Military Discount lift tickets for active and retired military members. Military tickets can be purchased at the window. Please have your military ID ready to verify your purchase. Military tickets require in-person verification to pick up your lift ticket in resort.

If you decide to purchase a full price lift ticket, please come see the ticket office at the end of the day for your ticket adjustment. Military verification will be needed to process the price adjustment.