Customer Service

At Vail Resorts, we pride ourselves on providing an Experience of a Lifetime.
If you can't find your answer in our
FAQ , don't hesitate to contact us with your questions or comments.

Want to tell us about your experience at one of our resorts? 
Tell us your story .

For questions and help with the EpicMix website, log in, and privacy settings please call (800) 743-0242 or email epicmix@vailresorts.com.

Season Passes & Tickets

Hours:
8:00am to 8:00pm MST - M-F
8:00am to 6:00pm MST - Sat & Sun

Holiday Hours:

Christmas Eve:  8-6pm
Christmas Day:  8-4pm
New Year’s Eve:  8-6pm
New Year’s Day:  8-4pm

(800) 842-8062
(303) 504-5870

 

                    

Customer Service Information

Hours:
8:00am to 8:00pm MST - M-F
8:00am to 6:00pm MST - Sat & Sun

Holiday Hours:

 

Christmas Eve:  8-6pm
Christmas Day:  8-4pm
New Year’s Eve:  8-6pm
New Year’s Day:  8-4pm

(800) 842-8062

comments@vailresorts.com

                    




Groups & Conferences
(877) 918-7669
Request a Proposal

PEAKs Reward Program
(800) 842-8062





International Visitors
Visit our 
International Page to learn how we can make your stay more enjoyable.

Travel Agents
Visit the
Vail Resorts Travel Agent University Website - for travel agents only.





Jobs with Vail Resorts
Visit the
SkiJob1 website to learn more.

Media Center
Visit the
Media Center website to learn more.