Customer Service

At Vail Resorts, we pride ourselves on providing an Experience of a Lifetime.
If you can't find your answer in our
FAQ, don't hesitate to contact us with your questions or comments.

Want to tell us about your experience at one of our resorts? 
Tell us your story.

For Assistance with Epic Mix, please visit our extensive FAQ Page.
If you still have questions, feel free to call us @ 800-743-0242.

Season Passes & Tickets

8:00am to 6:00pm MST - 7 days a week

(800) 842-8062
(303) 504-5870


Customer Service Information

8:00am to 6:00pm MST - 7 days a week

(800) 842-8062

Groups & Conferences
(877) 918-7669
Request a Proposal

PEAKs Reward Program
(800) 842-8062

International Visitors
Visit our 
International Page to learn how we can make your stay more enjoyable.

Travel Agents
Visit the
Vail Resorts Travel Agent University Website - for travel agents only.

Jobs with Vail Resorts
Visit the
SkiJob1 website to learn more.

Media Center
Visit the
Media Center website to learn more.

Did you know that your browser is out of date?

To get the best possible experience using our websites we recommend that you upgrade to a newer browser. A list of the most popular web browsers can be found below.

Click on an icon to go to the download page.