Customer Service

At Vail Resorts, we pride ourselves on providing an Experience of a Lifetime.

If you can't find your answer in our FAQ, don't hesitate to contact us with your questions or comments.

Want to tell us about your experience at one of our resorts? Tell us your story.

For questions and help with the EpicMix website, log in, and privacy settings please call (800) 743-0242 or email epicmix@vailresorts.com.

Season Passes & Tickets Hours: 8:00am to 8:00pm MST Monday-Friday 8am to 6:00pm MST Saturday-Sunday (800) 842-8062 (303) 504-5870		General Customer Service Information Hours:  8:00am to 8:00pm MST Monday-Friday 8am to 6:00pm MST Saturday-Sunday (800) 842-8062 comments@vailresorts.com
Groups & Conferences (877) 918-7669 Request a Proposal		PEAKs Reward Program (800) 842-8062
International Visitors Visit our International Page to learn how we can make your stay more enjoyable.		Travel Agents Visit the Vail Resorts Travel Agent University Website - for travel agents only.
Jobs with Vail Resorts Visit the SkiJob1 website to learn more.		Media Center Visit the Media Center website to learn more.