Guest Refund Request Form

DOES NOT APPLY TO SEASON PASS AND EPIC DAY PASS PRODUCTS

In response to the unprecedented circumstances surrounding coronavirus (COVID-19), Vail Resorts has announced today that all of its North American resorts will be closed for the 2019-20 winter ski season. Given the unprecedented circumstances, there is not a requirement to get a refund or make changes in-resort. Please complete this form to submit for a refund or credit, subject to applicable terms and conditions for the following products:

 

  • Lift Tickets
  • Ski & Ride School
  • Lodging and Vacation Packages
  • Winter Activities
  • Childcare Bookings
  • Equipment Rentals (booked on RentSkis.com or SkiRentals.com) 
* Required