Contact Us

Need Assistance?

As a result of COVID-19 “stay at home” orders, we have temporarily closed the Vail Resorts Call Center. For assistance with refunds, visit Snow.com/RequestRefund. For all other questions, email comments@vailresorts.com or visit snow.com for our latest updates and announcements.

At Vail Resorts, we pride ourselves on providing an Experience of a Lifetime.
If you can't find your answer in our FAQ, don't hesitate to contact us with your questions or comments.
 
For Assistance with Epic Mix, please visit our extensive FAQ Page.
If you still have questions, feel free to call us @ 970-754-0004.
 
Season Passes & Tickets

For assistance with Lift Tickets & Season Passes, contact Corporate Sales & Services:

US resort or multi resort access, call: (970) 754-0005 hours of operation are 9am-5pm MDT Monday - Friday.

Whistler Blackcomb access, call: 1 800 766 0449 hours of operation are 7.am-6pm PST daily.
 
Stowe access, call: (802)-253-3000. Resort Information Center hours of operation are 8:00am-5:00pm EST daily.
 
Customer Service Information
 
Hours:
8am to 4pm MT, Mon - Fri
8am to 4pm MT, Sat - Sun
 
(970) 754-0005
comments@vailresorts.com; WBReservations@vailresorts.com
 
 
Vail Resorts Meetings & Events
Visit the Vail Resorts Meetings & Events website for information on bringing groups and conferences to our resorts.
 

Groups & Conferences
Groups@VailResorts.com
(970) 754-6338
 
 
Jobs with Vail Resorts
Visit the SkiJob1 website to learn more.
 
Media Center
Visit the Media Center website to learn more.
 
PEAKs Reward Program
(970) 754-0003