Frequently Asked Questions

Season Passes

I bought a season pass online, when do I get my pass?
What are the requirements for my season pass photo?
I'm required to send in a liability waiver before I receive my pass. Where can I find that?
Why haven't I received my pass in the mail yet? Its been 10 days!
Do I get a new pass if I renew?
I already have a PEAKS Card. Will my season pass be automatically loaded?
What is Auto Renew and what are the terms and conditions if I enroll?
I paid the $49 down payment in the Spring, when do I pay the rest?
I lost my pass. How and where can I replace it? Do I have to be there in person?
Can I update my payment plan credit card online?
I need to change my name and DOB on my account, how do I do that?
My pass photo is old, how do I upload a new one?
What season passes are offered for the upcoming season? Where can I use them? Where can I buy one?
Is my pass valid at Whistler Blackcomb for the 16-17 season?
When and where is my season pass restricted?
Does the Epic Pass include Arapahoe Basin?
I have a Tahoe Value Pass. Can I use it at Colorado resorts? Are there blackout dates?
Which passes have access to European ski resorts?
Is there a Child Epic Pass?
Is there a Senior Epic Pass?
My child Previously had a Free 4 and Under Season Pass, now that he/she is 5 or older, what do we do?
Are there any benefits to buying/renewing my season pass in the Spring?
As a passholder do I get discounted lift tickets for my friends and family?
What are Ski-With-A-Friend coupons? Do I get them for free when purchasing a season pass?
Do I get discounted lift tickets after I've used up my 4th day on my Epic 4-Day Pass or my 7th day on my Epic 7-Day or my 10th day at Vail or Beaver Creek on my Epic Local Pass?
Do I earn PEAKS Reward Points for a season pass purchase?
When do I get my summer benefits?
What is pass insurance?
What is Resort Charge/Direct-to-Lift?
What is the Epic SchoolKids Colorado Pack
What is the Epic SchoolKids Utah Pack


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