Frequently Asked Questions

About Web Chat

Online Web Chat allows you to easily chat with an agent about your questions and online vacation planning.

Web Chat is only available for Breckenridge at this time. 
Web Chat hours are:
 - Monday thru Friday: 9:00 am - 6:00 pm Mountain Standard Time
 - Saturday and Sunday: 9:00 am - 4:00 pm MST

Web Chat is expected to be available for the other resorts later this winter.  Please check back soon. 

For customer service you can also call an agent:
Vail: (877) 204-7881
Beaver Creek: (800) 608-4849
Keystone: (888) 222-9285
Breckenridge: (888) 284-9477
Heavenly: (800) 432-8365

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