Customer Service

Customer Service
At Vail Resorts, we pride ourselves on exceptional experiences and exceptional customer service.

If you can't find your answer in our FAQ, don't hesitate to contact us with your questions or comments.

Want to tell us about your experience at one of our resorts? Tell us your story.

Season Passes & Tickets
Hours: 9am - 5pm, 7 days a week
(800) 842-8062
(303) 504-5870
                     General Customer Service Information
8:00 am to 8:00 pm MST, seven days a week through ski season
(800) 842-8062
comments@vailresorts.com
                    
Groups & Conferences
(877) 918-7669
Request a Proposal
PEAKs Reward Program
(800) 842-8062
International Visitors
Visit our International Page to learn how we can make your stay more enjoyable.
Travel Agents
Visit the Ski Specialist website - for travel agents only.
Jobs with Vail Resorts
Visit the SkiJob1 website to learn more.
Media Center
Visit the Media Center website to learn more.

A BETTER WAY TO GET THERE!

Colorado Mountain Express

Colorado Mountain Express provides door to door airport transportation service from Denver International and Eagle County Airports to Vail, Beaver Creek, Breckenridge, Copper Mountain, Keystone, Aspen and Snowmass.

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